Managed Services

AVG business security managed service SLA

Reduce costly IT distractions

Bring predictability, reliability and efficiency to your IT systems with a Managed Services Solution tailored to your business needs.

Managed Services is the answer

 A managed service relationship with MEGAbyte results in a predictable, proactive approach to the management and maintenance of your critical IT systems.

Our services are delivered using a state-of-the-art remote monitoring and management system we call the “RMM”. Our RMM enables us to:

More than anything, you get a peace of mind from not having to worry about your IT infrastructure. Freeing you to focus on the core of your business.

Enjoy a reliable, secure, high performance network that helps you achieve optimal employee productivity and protection of your revenue.

Service Dashboards

Have peace of mind that your services are addressing the business needs of your customers. Quickly take corrective action and see immediate results through our new services dashboard.

Task Automation

You can quickly resolve problems and free up valuable resources with advanced scripting capabilities to automate resolution of common issues, conduct system maintenance and perform administrative functions.

Insightful Reporting

Our insightful reports help you support your clients and demonstrate your value before and after the sale. Our network assessments help you close new business.

Patch Management

Review, approve and automate deployment of security patches for Microsoft and other third party software to help you ensure your clients are safe and secure.

Network Monitoring & Alerting

Powerful capabilities alert you to potential issues – and help prevent or resolve them quickly. Supports over 500 applications and devices: from PCs and laptops to smartphones and network infrastructure.

Asset Management

Systematically track software and hardware on the assets you manage. Provide comprehensive reporting for you and your clients.

PSA Integration

AVG Managed Workplace Integrates with the industry’s leading professional services automation tools including Autotask, ConnectWse, Tigerpaw, Servicenow, SalesForce and more.

Mobile Device Management

Comprehensive monitoring and management of iOS® and AndroidTMdevices helps to ensure mobile devices adhere to your clients’ security policies.

Microsoft® Office 365™ and VMware® ESXi Management

Easily manage multiple Office 365 sites from a single pane of glass easy-to-use console. Our VMware ESXi service module offers the same multi-site management to monitor and manage private cloud and virtualized environments.

Premium Remote Control

Remotely manage devices and support users by connecting to their Windows devices to resolve issues, transfer files, chat with the user and perform administrative tasks.

AVG AntiVirus

Direct integration with our flagship product AVG AntiVirus – the internet security solution trusted by millions of users worldwide. A central management platform alerts you to issues and enables you to push policies and updates across accounts easily and efficiently.

AVG Content Filtering

Protect users from malicious online content and block access to inappropriate websites. Boost clients’ productivity and your team by centrally managing web access based on client defined usage policies.

AVG Backup & Disaster Recovery

A single comprehensive solution for backup, archive, file sharing and disaster recovery of critical and protected data. Reduce cost and complexity by leveraging one platform for all of your devices.

AVG Single Sign On

Provide a simple, easy-to-implement cloud-based user authentication service to secure and manage SaaS (Software as a Service) applications. Solve your BYOD challenges by efficiently managing and protecting mobile devices, applications and information anytime and anywhere.

Auditing Features

One of the best features is to take control of your assets from an auditing standpoint. Easily find out if your vendors are reporting accurate data. You can even determine the true cost of each device by actually seeing what each device costs you in power consumption.

The benefits of AVG’s world-class protection products are built-in.

More than anything, you get peace of mind from not having to worry about your IT infrastructure, freeing you up to focus on the core of your business.